We're here to help with your questions, custom requests, or just to chat about our products. Choose the way that works best for you.
Each inquiry is handled with slightly less precision than our premium frames, but we promise to respond within 24 hours. Usually.
Visit our Mumbai office for product consultations, customer support, and showroom viewing.
714-Samartha Aishwarya, Off. New Link Road, Opp. Tarapore Towers, Andheri-(W), Mumbai-400 053
Find answers to our most commonly asked questions. If you can't find what you're looking for, feel free to reach out to us directly.
Since we focus on bulk orders and custom pieces, all purchases are made through WhatsApp. Simply text us at our WhatsApp number with the product name you're interested in, and we'll guide you through the ordering process. You can also fill out our custom form on this website for detailed specifications.
Yes, we primarily focus on bulk orders and custom pieces. This allows us to maintain our high standards of craftsmanship and provide personalized attention to each client. For individual pieces, we recommend reaching out to discuss availability and customization options.
You can customize your order in two ways: 1) Fill out our detailed custom form on this website with your specific requirements, or 2) Contact us directly through WhatsApp to discuss your customization needs. Our team will work with you to bring your vision to life.
We do not offer a return policy. Due to the handcrafted nature and customized aspects of our premium silver frames, all sales are final. Each piece is meticulously created to order and undergoes rigorous quality control. All our frames come with a lifetime warranty against manufacturing defects.
For regular maintenance, gently dust with a soft, lint-free cloth. Avoid harsh chemicals and keep away from high humidity environments. Store your silver frames in a cool, dry place away from direct sunlight to maintain their luster and prevent tarnishing. Visit our Care Guide page for additional care instructions.
Yes, we ship internationally, but only for bulk orders. International delivery timeframes vary based on destination country and customs procedures. All duties and taxes are the responsibility of the buyer. Each shipment is carefully packaged to ensure your silver frames arrive in perfect condition.